| Customization: | Available |
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| After-sales Service: | 10 Years |
| Warranty: | 10 Years |
| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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Q 1: What is your delivery time about passive house windows?
A: It will take about 30 days after receipt of deposit and confirmation of drawings. Passive house window's customized configuration takes extra 15 days.
Q 2: What kind of test reports do you have?
A: Penjoy company has achieved a number of certifications which includes New Zealand standard NZS4211:2008, Australia standard AS2047:2014, America and Canada standard AAMA/WDMA/NAFS 2011.
Q 3: What is the standard size and design of your windows and doors?
A: As windows and doors are customized products. The maximum height of operable window can reach 2100 mm. According to client's needs, we design for you with improvement suggestions.
Q 4: What kind of payment does your company support?
A: T/T, Other payment terms are negotiable.
Q 5: Do you have warranty?
A: Yes for sure that we provide 10 years quality warranty.
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